Customer satisfaction is essential to our service. That's the reason we ensure the customer gets full value for their money. In certain cases, a refund is applicable, including scenarios like these:
In the following mentioned scenarios, the refund shall not be applicable if:
At Embroidered Patches IE, we take pride in offering complimentary delivery services to our valued customers. However, we would like to bring to your attention that any taxes, customs duties, or comparable charges associated with the delivery of your parcel are not within our purview. These charges, if applicable, are solely determined by the management of the destination country/state/area and remain the recipient's exclusive responsibility.